With each print, you may set your most cherished locations in glistening hand-painted gold, copper or silver, against intricate watercolour and pair with FREE custom titles, for a truly bespoke piece of art.
This makes for a very unique addition to the home or highly personal gift.
Due to such high levels of care, attention and personalisation each print requires, EJayDesign can not be a large company shipping out products within 2 days like Amazon.
I now work on a queue basis and will remain a solo artist. During high season (summer & Christmas) this may mean slower dispatch.
I would like to be able to give each customer enough of my time to work with them in creating their perfect print.
Each customers locations and routes are unknown to me. I must research them, mock them up and re-mockup the desired changes.
Each print is set up individually when sending to the printer. Titles and sizes are changed to tailor the customers needs.
I work closely with my local print shop in order to use their industrial machines to maintain high quality. Prints are collected on certain days.
Hand-painted acrylic gold is then applied accordingly and sprinkled with gold dust for added shine then packaged carefully to create something extremely personal.
Prices not only reflect the work involved in each piece, but the work it took to create the art itself before it became public.
There will be a little box that says 'notes' on the basket page. Please let me know your locations and as much info as you can.
I will google your location names and send over a mockup for you to check your print is perfect.
I really appreciate it if you can think of everything you want at the start.
If you require a personal routes (such as roadtips ect) please send over an image of your route.
Your map is then set up for print according to the size you want. I then apply hand-painted gold on your loactions.
This only applies to A4 sizes.
Black Mounts are not glass. Mounts are card frames that are used inside glass frames.
These mounts are good for shops in order to make a print look complete, or a gift you do not want to frame.
These mounts total a size of A4 with an aperture of 9”x6”. This means the design is slightly smaller than an unframed print.
Unless requested, I stick these mounts to the print, therefore they are not removable, so it is important you are sure you want this.
Ordering via my website and using e-mail to communicate will make your order process run faster and smoother. It keeps everything together.
While I do check insagram and facebook, I do not see them as my main 'system'. I can link your order to your e-mail address and work faster completing orders this way. It means I can reffer back to your print requirments easily.
If you have spoken to me via fb or instagram and then order through here, please leave a note during checkout that you messaged previously. Otherwise, I will spend ages trying to find your past conversations or e-mail you the same questions.
Please leave your e-mail during checkout. It's not very useful texting!
I now operate on a queue basis.
During quiet seasons, the average dispatch time takes 5-7 days, sometimes less.
Your response to e-mails will effect dispatch time. Please check your junk!
Please expect up to 10-14 days for dispatch (which is rare)
If I think it will be over 2 weeks, I will let you know
Whisky maps and T-shirts will be a lot quicker.
I can not take responsibility for the slowness of the post. It is out of my control.
Due to cut backs with the Royal Mail, tracking is very expensive. The only way to 'track' an item is by special delivery, which aims to be 24hrs. If you have purchased the £9 special delivery option, you can track your print.
Alternative shipping such as 1st class and 2nd class does not allow you to 'see' where your mail is in the system.
I choose not to use 'signed for' as the Royal Mail does not appear to be leaving cards if they miss you. This option doesn't allow tracked either.
If you would like to know where your print is, I am happy to send over proof of postage. Please know I can not tell you where your print is in the Royal Mail system if it is not tracked.
International customers - all postage is sent tracked.
The truth is, it’s very hard to give an exact date these days. I can never promise dates as the mail is so up and down.
Once dispatched, your order will be shipped as to what you chose during checkout.
Please remember I live on an Island in the Scottish Highlands. Ferries can be cancelled and the Royal Mail has slowed down considerably due to covid. Never go by Royal Mail estimates.
2nd class tends to take around a week and a half while 1st is around 5 days. It may be faster or slower.
Internationally - EU countries can take up to 3 weeks if using the national post. There are options for couriers which should be faster.
I can not take responsibility for how slow the post is. It is out of my control.
For framed prints, I use parcelforce 48.
Unframed prints are sent via the Royal Mail (unless you choose to upgrade)
International customers have the choice between standard tracked with the Royal Mail or upgrading to DPD.
I always aim for make sure you love your print, but please do let me know if you have any problems.
If your print is wrong due to my error, a new print will be sent out asap.
If your print is wrong due to your error and I can not resell the print, unfortunatly I can not offer a refund.
If your print has been damaged in the post, please send detailed photos so we can discuss how to move forward.
I am happy to do all sorts of countries! The Scottish theme is predominant as that's where I come from so was the first thing I started painting. It wasn't really supposed to be the main focus.