Personalised Prints - 8 days (normally 5 working days if you send a photo of the locations you want highlighted on a map)
Coasters | Distillery Maps | Stickers | Tea Towels | Mugs - 4 working days
Clothing - 12 working days
Dispatch days do not mean arrival times. Please allow a further 7 days for 2nd class postage times. ( The Royal Mail can be faster or slower than 7 days - this is just an estimate )
- FOR PRINTS, COASTERS, STICKERS AND TEA TOWELS
I offer FREE UK 2nd class shipping!
1st class is £1.50
These classes do not allow 'tracking'. Special delivery 24 hours at £7.50 will support tracking.
Being on an island, please understand ferries can be canceled and post is always slower, especially now with covid.
All prints are sent tracked via the Royal Mail at £4.50 - which is then handed to your countries national postal service.
Australia is £12.00
Smaller items such as coasters have the option to be sent standard (non tracked).
International post normally takes 2 weeks but this varies, sometimes taking up to 7. Please understand I have no control over this and therefore can not promise dates. Please be patient.
You may upgrade to a courier, which will be faster.
EU customers may incur a customs fee due to Brexit. This is not guaranteed and seems to be random.
I always aim for make sure you love your print, but please do let me know if you have any problems.
Unless the print is re-sellable (gold and titles are not personal to the user), I can not refund approved mockups.
Where are you dispatching from?Your print will be sent from the Isle of Lewis in Scotland.
Print Packaging:- Biodegradable cello bags or tissue paper.
Shipped in cardboard tubes or hard back envelopes.
You will need to flatten A3 prints once received.
Most protective packaging is locally recycled from supermarkets.
FOR CLOTHING & MUGS
These are printed on demand from an out sourced company closest to your country.
EUROPE - FREE
USA - FREE
CANADA - £3
EFTA STATES (Iceland, Liechtenstein, Norway and Switzerland) - £3
JAPAN - £5
Clothing & Mug Returns
Returns for non personalised items will be reviewed.
UK returns will mostly be accepted.
International returns may not be feasible.
Please double check your sizing in order to avoid disappointment. Postage will not be refunded.
As mugs and clothing are outsourced, i do not see the finished product. Please do not hesitate to get in touch if you have any problems.