More Information
A4 sizes do not offer personalised titles. Only 5 personalised gold locations. The standard countries title will be included e.g 'Ireland', 'Scotland' ect..
Lead times will most likely be 6 weeks, but please expect up to 9. This can not be negotiated.
Merchandise and no personalised prints are still available and I aim to dispatch within 5 working days (normally around 3)
Frame not included.
What if I don't want any gold on the print?
It is £10 less if you do not require gold. Please message info@ejaydesign.com if you prefer this option.
A gold heart sticker will be included on the biodegradable cello bag. You may place this sticker over a location personal to you.
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A3+ Sizes Using the information boxes available, please clearly describe exactly where you wish your gold highlight to be placed, your personal title and any other information on how you wish your print to look.
Multiple gold locations? I kindly ask you to ‘show’ me an image of your chosen map with the locations you wish to be in gold clearly marked as I can not allocate time to researching more than three locations.
If you do not send over an image of a map with your locations marked, I will google the locations you have requested.
Be aware it is ESSENTIAL to provide the full and exact details you require to secure swift dispatch. This includes what you want for titles and if you would like any heart stickers.
Your print includes a choice of:
Red : White : Gold heart stickers: Describe, in the box provided exactly where on the map you wish them placed.
▶ Other Info ◀
A4, A3 and A2 sizes printed on 310gsm giclee fine art paper.
Sizes larger than A2 will be printed on non-rip cotton canvas material. This material mimics the slight textured feel watercolour paper has. This process may take longer.
Copyright © 2018 EJayDesign. All rights reserved.
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Frequently Asked Questions
UK DELIVERY:
Royal Mail Tracked 48: £3.50
Royal Mail Tracked 24: £4.50
Special Delivery Next Working Day Guaranteed: £7
Single Coaster and keyring delivery is £1.50 untracked.
Prices may increase if your order is heavy, this will be calculated at checkout.
Merchandise Shipping Timescale
I aim to dispatch these within 3 working days but please allow up to 5.
Non Personalised Maps mean
- Whisky & Gin maps
- Golden Beaches and Golden Lochs that are machine foiled in gold.
Basically anything that is not painted by hand.
I aim to dispatch these within 3 working days but please allow up to 5.
These are outsourced and may take up to two weeks to arrive.
Non Uk Shipping
Yes, International shipping costs will apply, and will be added at checkout.
Tracked international shipping is normally around £13, but may vary depending on the size of your order.
Smaller items such as stickers and coasters can be sent untracked. Please note there is no refund if untracked post is lost.
International post normally takes 3 weeks but this varies, sometimes taking up to 7.
Please understand I have no control over this and therefore can not promise dates. Please be patient.
No, the customer is responsible for Brexit fees.
other
I always aim for make sure you love your print, but please do let me know if you have any problems.
Unless the print is re-sellable (gold and titles are not personal to the user), I can not refund.
Yes, you may return merchandise or non personal prints within 30 days.
Unless damaged or due to my error, you will have to cover your own return postage.
Please e-mail info@ejaydesign.com to let me know.
Most of my items are dispatched from the Isle of Lewis in Scotland.
Being on an island, please understand ferries can be canceled and post is always slower.
Mugs are outsourced.
Being on an island, please understand ferries can be canceled and post is always slower, especially now with covid.
Royal Mail asks for a total of 11 working days before an item is deemed lost. I can then resend your item and claim from the Royal Mail.
Sometimes (rarely) the tracking does not update for a few days. The item may be stuck at a depot and will most likely clear after a week.